1. Objective

This Policy outlines internal control mechanisms, fraud-prevention procedures, security measures and dispute handling applicable to www.globaltraveler.us.com.

2. PCI-DSS & Data Protection

• Website does not store credit-card information
  
• all transactions processed through PCI-DSS Level-1 certified partners
  
• TLS encryption and tokenization used during checkout
  

3. Fraud-Prevention Controls

✔ IP/geolocation validation

✔ CVV, AVS & 3-D Secure (where available)

✔ automatic blocking of suspicious transactions

✔ identity verification request (ID/address) if required

✔ ability to deny service in case of suspected abuse

4. Dispute & Chargeback Handling

Customers must contact Global Traveler prior to filing a chargeback.

Process:

I) customer sends dispute to immigration@globaltraveler.us.com

II) Initial reply within 1 business day

III) Final resolution within up to 2 business days

IV) If customer files a chargeback without prior contact, Global Traveler may submit logs, IP data, system records, and form evidence to reverse the claim.

5. Legal Compliance Statement

Global Traveler is a private consulting business.

We do not represent, replace, or act on behalf of the U.S. Government.

All decisions regarding eligibility, scheduling, approval and issuance belong solely to U.S. federal authorities.